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"Lovely staff, just the docters "

About: Bhf Lundwood Surgery

Well I'm type 1 diabetic, recently been diagnosed with diabetes retinopathy. No help for no docters at this surgery.

I book this at the hospital myself. Because my eyes are getting foggy.

Try to book an appointment for a long time, I ended up getting one at back of their shift at looks.

Been struggling to pick stuff up, thinking I have true hold of stuff and I haven't.

Legs numb at night

Pins and needles in my hands.

I don't think you have diabetic neuropathy the docter said, because I suggested this.

Basically it runs in my family.

I was in and out in 5mins.

It basically takes longer to get an appointment, then being in one.

Ended ringing barnsley hospital, like I did for my eyes, and booked with a specialist their.

Bit of a joke this surgery.

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Responses

Response from Bhf Lundwood Surgery 7 months ago
Bhf Lundwood Surgery
Submitted on 24/09/2024 at 09:25
Published on nhs.uk at 09:25


Dear patient,

Thank you for your recent feedback regarding BHF Lundwood.

I am sorry to hear of the concerns you have raised regarding your diabetes retinopathy and feeling like you have had no help from the BHF doctors at BHF Lundwood.

All feedback is taken seriously and enables us to learn and improve patient experience therefore I appreciate you bring this to our attention.

To enable us to investigate your concerns further and try to offer a resolution please contact me on either bhf.patientfeedback@nhs.net or 01226 729896 quoting reference number BHF100.

I look forward to hearing from you.

Kindest regards,

Patient Liaison Officer

Barnsley Healthcare Federation.

BHF Priory Centre,

Pontefract Road,

Barnsley

S71 5PN

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