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"Professional and polite, culturally aware, and considerate"

About: MSK physiotherapy / Havant

(as a staff member posting for a patient/service user),

Dear Oak Park Community Clinic,

I visited your clinic for a physiotherapy session with Jasmine recently. I wanted to leave my review via email because I couldn't get the QR code to work without an app, and the NHS website has not registered your clinic!

I am very satisfied with the physiotherapy I received from Jasmine. She was very professional and polite, culturally aware, and very considerate when dealing with my long-standing groin and back pain. She walked me through the process with patience and gave me helpful information and exercises till the next session.

I hope this review counts, otherwise please send me a direct link where I can leave this review about my physiotherapist. Unfortunately I do not want to install an app and I couldn't find any other way to leave my review.

Thank you very much.

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Responses

Response from Emily Phillips, MSK Clinical & Operational Lead Physiotherapist, Southern Health NHS Foundation Trust 6 months ago
Emily Phillips
MSK Clinical & Operational Lead Physiotherapist,
Southern Health NHS Foundation Trust
Submitted on 26/11/2024 at 12:26
Published on Care Opinion at 12:26


Its great to read this positive feedback, thank you for sharing

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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