My mother-in-law pulled her alarm after a fall, she was advised to phone an ambulance, which she did. When I arrived there was blood everywhere, a call back from the ambulance saying there none in the area and to phone NHS24 which we did and told 55 minutes to answer our call.
She had a head injury which would not stop bleeding so I decided to take her right there, the two staff arrived from community alarm to check how she was they were great. Helped me to the car and followed us down to minor injuries and helped me out at the other end and into the department.
They were so helpful and kind, we felt that they went out of their way to help us. It was appreciated as I would have really struggled without their help, I did not catch their names due to the stress of it all but want to thank them both so much.
"We felt that they went out of their way to help us"
About: Angus Council Personal Care and Community Alarm Service Angus Council Personal Care and Community Alarm Service Forfar DD8 2HR NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by Dalmore1 (as ),
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Update posted by Dalmore1 (a relative) 8 months ago