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"Nexplanon implant removal and insertion"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

I was introduced to the lovely nurse in the office who was very prompt and on time for the appointment.

She was very welcoming and comforting, supporting me through the whole process and constantly checking in and reassuring me.

She thoroughly explained the process and was very chatty and polite.

I’m sorry I can’t remember her name but she wore glasses, brown hair with a fringe , she was lovely.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 8 months ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 14/10/2024 at 13:31
Published on Care Opinion at 13:31


picture of Andrew Garratt

Hi Melissa17,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that the nurse who you saw was welcoming and supported you during your implant replacement. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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