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"Treated as a person and not just a number"

About: Sidwell Street Clinic / Exeter Sexual Health

(as a service user),

I attended the clinic and a lovely female HCA introduced herself (sorry forgotten her name) She checked my general health, enquired if I was symptom free, took my blood and gave me urine pots and rectal and throat swabs to self test. The whole procedure was conducted with kindness, dignity and professionalism. I felt very comfortable discussing aspects of my sex life in order that my record was up to date. There is absolutely nothing to fear attending this sexual health clinic as you are treated as a person and not just a number. Thank you 😊

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Responses

Response from Holly Bennett, Receptionist - Devon Sexual Health, Devon Sexual Health Team, Royal Devon University Healthcare NHS Foundation Trust 9 months ago
Holly Bennett
Receptionist - Devon Sexual Health, Devon Sexual Health Team,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 21/09/2024 at 15:17
Published on Care Opinion at 15:17


Good Afternoon crocodileqh84.

Thankyou for taking the time, to leave us such positive feedback.

I am delighted to hear you felt, The whole procedure was conducted with kindness, dignity and professionalism and that your felt comfortable, that is really important to us!

We strive as a team to make all patients feel, safe, comfortable, listened too, respected and at ease.

Please don't hesitate to contact us on 0300 303 3989, if we can be of anymore assistance.

Best wishes

Holly

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