"Decent practice, condescending receptionist "

I’m still a new patient at this surgery and the doctor and nurses there have been very good so far, however have had a poor experience with the receptionist who was extremely condescending to me when I was calling to book a secondary blood test that was recommended to me by the doctor over phone call to do due to personal situation, she then proceeded to act on his behalf by saying she didn’t think I needed it and talked to me as if I was stupid for even calling. Very very off putting and very disrespectful and unprofessional behaviour in my opinion.