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"She’s an Angel 🤗"

About: University Hospital Wishaw / Day Surgery

(as the patient),

Was in for surgery, when I came around I was listened to by the Nurses 

Was a bit confused at first but made to feel at ease.

I’d like to say thank you to Nurse Fleur, she’s an Angel 🤗

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Responses

Response from Elise Palmer, Improvement Advisor, Quality Directorate, NHS Lanarkshire 8 months ago
Elise Palmer
Improvement Advisor, Quality Directorate,
NHS Lanarkshire

assists with admin of Care Opinion in NHS Lanarkshire. requires access to all NHS Lanarkshire stories

Submitted on 25/09/2024 at 16:22
Published on Care Opinion at 16:51


Dear Tatto Lady,

Thank you for sharing your experience of UHW, Day Surgery.

It can be a worrying time attending hospital for a procedure and I am so pleased to hear that the nurses took excellent care of you. This must have been very reassuring and helped you feel at ease.

I look forward to passing your kind words to the whole team who will get a real boost from hearing your feedback.

I hope you are recovering well.

Kind Regards,

Elise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Tattoo Lady (the patient)

Dear Elsie palmer

Im doing fine thanks, being looked after by District Nurses.

Doing very Well 👌

Tattoo Lady

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