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"She’s an Angel 🤗"

About: University Hospital Wishaw / Day Surgery

(as the patient),

Was in for surgery, when I came around I was listened to by the Nurses 

Was a bit confused at first but made to feel at ease.

I’d like to say thank you to Nurse Fleur, she’s an Angel 🤗

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Responses

Response from Elise Palmer, Improvement Advisor, Quality Directorate, NHS Lanarkshire 10 months ago
Elise Palmer
Improvement Advisor, Quality Directorate,
NHS Lanarkshire

assists with admin of Care Opinion in NHS Lanarkshire. requires access to all NHS Lanarkshire stories

Submitted on 25/09/2024 at 16:22
Published on Care Opinion at 16:51


Dear Tatto Lady,

Thank you for sharing your experience of UHW, Day Surgery.

It can be a worrying time attending hospital for a procedure and I am so pleased to hear that the nurses took excellent care of you. This must have been very reassuring and helped you feel at ease.

I look forward to passing your kind words to the whole team who will get a real boost from hearing your feedback.

I hope you are recovering well.

Kind Regards,

Elise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Tattoo Lady (the patient)

Dear Elsie palmer

Im doing fine thanks, being looked after by District Nurses.

Doing very Well 👌

Tattoo Lady

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