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"A day operation for a hernia"

About: Dumfries & Galloway Royal Infirmary / Day Surgery

(as the patient),

Hernia day surgery everything thing went to schedule and the staff were amazing. From the surgery team to the nurses in recovery ward everyone was great. The procedure and recovery was explained to me in a very professional manner but also in a way I understood everything. 

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Response from Jamie Cottrell, Patient Experience Officer, Patient Services, NHS Dumfries and Galloway 10 months ago
Jamie Cottrell
Patient Experience Officer, Patient Services,
NHS Dumfries and Galloway
Submitted on 17/09/2024 at 09:03
Published on Care Opinion at 09:03


picture of Jamie Cottrell

Dear bravork86,

Thank you for taking the time to share your positive feedback with us following your Hernia operation at our Day Surgery Unit in Dumfries and Galloway Royal Infirmary. I was pleased to read that your surgery ran to time and that the staff involved with your operation and care on the ward provided you with excellent care. I was also pleased to read that your procedure and recovery were explained to you and that the communication with the teams involved was done in a professional manner.

I will be sure to share this feedback with the teams involved with your care as I know they will appreciate your kind words.

Kind regards

Jamie

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