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"Excellent every time"

About: Bodey Medical Centre

Hearing a complaint about a different local practice prompted me to share my appreciation of how fantastic everyone at Bodey is. I’ve always had a Face-to-face appointment, if I’ve ever really needed it- Usually after phone and photo triage which makes sense to me. They online system is spot-on in my opinion, I appreciate Digital access might be challenging for some But I imagine they have an Alternative approach for those.

My most recent visit- I’ve been struggling with an eczema flare up for awhile but thought I wouldn’t bother the doctors with it.

When it came too much, I submitted photos, The doctor (I’d not met before) called me back within a couple of hours, Said I definitely need a stronger medication for a short period and changed my ointment.

I felt the relief immediately, And it had entirely cleared up within two days.

It was absolutely absolutely wonderful, and I was so glad I told them about it.

Thank you!

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Responses

Response from Bodey Medical Centre 11 months ago
Bodey Medical Centre
Submitted on 17/09/2024 at 10:40
Published on nhs.uk at 10:40


Thank you so much for your kind and positive feedback.

It is really good to know that we have provided you with a high quality service and that you are finding the new appointment system helpful.

Your comments have been shared with the full practice team, and were gratefully received.

Best Wishes

Toni Johnson (Practice Manager)

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