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"Medical staff never make you feel rushed"

About: The Garden Surgery

I have been going to this doctors for over 2 years now and though you cannot always get a same day appointment the wait for one is usually short unless you insist in an out of hours appointment.

When you do get an appointment I have never been seen on time after arriving, usually a 15 min wait which is acceptable, though if you arrive 10 mins late you will be told you have missed your appointment.

On the whole i am very happy with the service i have had from all the staff in the surgery and completely disagree with some reviews left by others where they say the reception staff are unhelpful or worse I have found the reception staff to be interested in your problem before passing. it on to the doctor who then calls back to take further info before deciding it you need to be seen that day. Unlike many GP surgeries they don't dish all the appointments out early on a morning I called at 9:30 a couple of weeks ago, expecting to be told to call the next day, however was seen within 1 1/2 hours.

The medical staff never rush you and do put you at ease during the consultation, they are also all very knowledgeable and are quick to send you for further tests if needed.

The surgery also have many clinics available and can do a lot of tests in house so they are done very quickly.

I would like to see some help with weight loss their, however i was made aware that the last government cut all funding for weight management both in hospitals and the community so that explains why it cannot be offered.

Based on my experience I would highly recommend this practice, they do look after you needs.

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