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"A wonderful nurse and doctor in A&E Basingstoke "

About: Basingstoke and North Hampshire Hospital

Unfortunately my elderly wife had a fall and cut her head badly. I drove to a&e at 4.30 am, the wound was deep and bleeding profusely, it was bandaged up whilst we waited to be seen. When we were seen, one nurse in particular, initials N.a, was so kind and helpful, she cleaned my wifes wound and very carefully washed all the blood from her long hair. She was so caring and gentle, we felt like she was an angel. The last Doctor that saw us Dr R, was also a great help and very caring when she did my wifes stitches. A huge thank you, to you both, your kindness and assistance with a smile, was much appreciated in a very challenging time for us. God bless.

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Response from Basingstoke and North Hampshire Hospital 7 months ago
Basingstoke and North Hampshire Hospital
Submitted on 03/10/2024 at 08:37
Published on nhs.uk at 08:37


Dear Mr and Mrs Kapoor

Thank you for taking the time to share your recent experience of our emergency department. It is lovely to hear of the compassionate care you received, this really does reflect the standard of care we strive to provide to all our patients.

I would like to assure you that your feedback has been shared with the clinical leads of the Basingstoke and North Hampshire Hospital Emergency Department. I know they will be greatly encouraged by your words.

Mrs Kapoor, I do hope you have made a good recovery, and thank you once again for taking the time to share your experience with us, it’s appreciated.

Kind Regards

Alex Whitfield

Chief Executive

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