I recently become very unwell and had to visit the Mater A&E after contacting the phone first number. I was in a lot of pain and I was also worried and scared.
The staff were amazing. They were very helpful and clearly explained everything to me. I needed to be admitted to ward D and again staff were so warm and caring. Each staff member made sure to introduce themselves to me and always called me by my first name. I have had previously experiences in other hospital and this was the best experience I have had.
I observed staff both in A&E and ward D interacting so positively with each other, offering to help out when their work was completed and overall there was a very good morale between staff.
The medical doctor that I seen in A&E was so kind and very clear in describing what scans were needed and what these entailed and the medical consultant who I had come under the care of took time to explain to me all options and I trusted her decisions as I know that she was making sure that I would not be discharged until I was feeling better.
"Recent care"
About: Mater Hospital / Accident & Emergency Mater Hospital Accident & Emergency BT14 6AB
Posted by AM10 (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Bernie Carey
See more responses from Bernie Hillen