"Staff calmed my nerves before surgery"

About: Queen Margaret Hospital / Cataract Unit Queen Margaret Hospital Cataract Unit KY12 0SU

Posted by delighted7 (as a service user), 7 months ago

I'm just home from cataract surgery this morning. I was so nervous going for it.
Once I was in the ward the staff were amazing and I felt the nerves going. Every one of the staff were amazing and I felt calm, so I would like to thank you all.
You are all 💯 percent amazing! Thank you all x.

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Stacey Arnott

Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,

NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 16/09/2024 at 09:32

Published on Care Opinion at 09:32

Dear delighted7,
Thank you for taking the time to share your experience with us.
It is lovely to hear that the team settled your nerves and helped you to feel calm. I will definitely share that you have said they are 100% amazing!
We wish you well in your recovery please don't hesitate to get in touch if you have any questions
Best wishes
Stacey

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Update posted by delighted7 (a service user) 7 months ago

Just to say,you should be proud of all your staff,amazing care I got and they made me smile all the time I was there,I felt so comfortable,well done you Stacey and all your staff ❤️x

Stacey Arnott

Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,

NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 16/09/2024 at 12:59

Published on Care Opinion at 12:59

Thank you Delighted7 I am very proud of my team and the excellent care they deliver to all of our patients. Thank you for the lovely feedback for the team it is very much appreciated and hopefully helps others to feel less worried when coming in for their surgery with us.
Take care
Stacey

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Staff calmed my nerves before surgery

"Staff calmed my nerves before surgery"

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Update posted by delighted7 (a service user) 7 months ago

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