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"Amazing Treatment"

About: Hinchingbrooke Hospital

I popped into A&E on the advice of my GP at 6am on Monday morning. I was triaged quickly and an assessment made within an hour and a half that an abcess needed to be drained, the reception and A&E team were great. I was then moved to the ACU (Ambulatory Care Unit) where further assessment was carried out by the general surgery team and I was given instructions not to eat or drink just as a lovely volunteer came around offering free coffee and sandwiches (bad luck there!)... I was then given fluids, antibiotics and liquid paracetamol until I was advised I would need surgery and was moved to the Daisy ward. Everyone on the ACU and Daisy ward were more than willing to help and guide me through the process that was about to unfold. Initially they thought local anaesthetic might be suitable, but it was later decided a general anaesthetic would be better. I was officially admitted to the hospital and had surgery at 5pm that evening. I woke in the recovery room feeling fine and was taken back to the ward. I was monitored overnight and discharged by 11am the next morning. I can't praise all the staff and volunteers at Hinchingbrooke enough and wanted to leave this review as thanks... you are all amazing!

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Responses

Response from North West Anglia NHS Foundation Trust 8 months ago
Submitted on 18/09/2024 at 14:14
Published on Care Opinion at 14:14


Thank you for taking the time to share about your experiences and patient journey in the Emergency Department, Ambulatory Care Unit and Daisy Ward.

All patient feedback is vital as it helps improve and guide our Trust and supports us to maintain caring, compassionate, and safe care.

All comments will be shared with the relevant team/department.

Kind regards

Patient Experience Team

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