"I was listened to and cared for to the highest ability possible"

About: Causeway Hospital / Medical Assessment Unit Causeway Hospital Medical Assessment Unit BT52 1HS

Posted by Lennyp209 (as a service user), 9 months ago

The care I received in MAU Causeway was excellent. It’s been good staying here, I cannot fault the staff they were all fantastic from nursing staff, doctors and everyone else.
I cannot fault MAU as a ward it is very well ran and I felt I was listen to and cared for to the highest ability possible.

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Karen Sheridan

Assistant Clinical Services Manager, Medicine and Emergency Medicine Causeway Discharge Lounge, DAU, Phlebotomy, Medical 2, MAU,

NHSCT

Submitted on 13/09/2024 at 16:19

Published on Care Opinion at 16:19

Dear Lennyp209,
Thank you very much for taking the time to post such positive feedback regarding your stay in Causeway Medical Assessment Unit.
Staff strive to provide the highest standards of care and ensure patients have a positive experience and I'm really pleased this was evident during your hospital stay. I will pass on your kind words of appreciation to Sister Dodwell and all the MAU staff, I know they will be delighted to hear it!
Best regards,
Karen Sheridan
Assistant Clinical Services Manager for Causeway MAU

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I was listened to and cared for to the highest ability possi...

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