Text size

Theme

Language

"Make us feel valued and involved"

About: Altnagelvin Area Hospital / Orthoptic Services

(as a parent/guardian),

My daughter has been under the care of staff in the Orthoptic team in Altnagelvin Hospital, clinic 6.

Each visit we are always treated with such welcoming staff who are more than helpful and friendly. They involve both my daughters and I during every appointment and decision which makes us feel valued and a part of my daughter's care. My daughter is my everything and for staff to treat me and my daughter so well gives me great comfort and trust when in their hands. 

The environment is always clean and tidy, and whilst it may be difficult for some to find the dept, this does not take away from the great care attention we receive from all staff. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patrick McCance, Manager of Orthoptic Services, Orthoptic, Western Health & Social Care Trust 8 months ago
Patrick McCance
Manager of Orthoptic Services, Orthoptic,
Western Health & Social Care Trust
Submitted on 13/09/2024 at 10:47
Published on Care Opinion at 10:47


Dear Micre39, Thank you for taking the time to share you and your daughter's experience when attending the Orthoptic dept. It is nice to read your positive feedback which I will share with the relevant staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k