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"Thank you for great teamwork and excellent care"

About: Forth Valley Royal Hospital / Breast Clinic Forth Valley Royal Hospital / Theatre & Recovery Outpatients / Pre-op Assessment Unit

(as the patient),

In April, on my 70th birthday the last thing I thought of was being diagnosed with Breast Cancer. With no family history I was in shock.

The staff at FVRH breast clinic, surgeon Mr Winkler, anaesthetic team, breast care nurses, pre-op nurse and aftercare staff soon eased the shock and my  treatment was exemplary.

I could clearly see they all worked together as a team and I thank all of them for my care.

Yesterday (5 months later) I returned to FVRH. This time to outpatients (plastic surgery) to have a mole removed. Again my treatment was par excellence.

Kirsty who performed the procedure and Maureen who assist were professional but also openly caring. This procedure had worried me more than my lumpectomy but Kirsty put me at ease and again my treatment was exemplary.

Thank you to all the FVRH staff members for the service you all provide.

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Responses

Response from Ewan Jack, Consultant Anaesthetist/Clinical Lead- Theatres, Theatres, NHS Forth Valley 8 months ago
Ewan Jack
Consultant Anaesthetist/Clinical Lead- Theatres, Theatres,
NHS Forth Valley
Submitted on 12/09/2024 at 16:31
Published on Care Opinion at 16:31


Jean70

Thank you for taking the time to write such a nice note on Care opinion. I am sorry to hear of your 'birthday' present but also reassured that the whole team taking care of you not only in April but more recently met our standards and gave you such personalised and professional care.

You are correct that it takes a very big team to provide such care and I am proud of the standards that each and everyone in our departments strive to meet for the benefit of patients like yourself.

I will endeavour to pass on your comments to the named individual and the wider team involved and hope your recovery is going well

Yours

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