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My recent treatment

Posted By soilqs59

"My recent treatment"

About: General practices in Greater Glasgow & Clyde Queen Elizabeth University Hospital Glasgow / Same Day Urgent Care Centre (SDUCC)

(as the patient),

I was at the GP at Elder park health centre very sick, all the staff there treated me very well and even when I got transferred to the QEUH, the Nurses, HCSWs, ANP Hamilton and Doctor Veronica showed great professionalism and were nothing but caring to me.

Although I, being a nurse, have received great commendation from my patients, being a patient and being treated well made me realise the importance of the work that we do as health professionals. 

Thank you to the team who took care of me.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 8 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 23/09/2024 at 11:38
Published on Care Opinion at 11:38

picture of Kevin Torbet

Dear soilqs59

Thank you so much for taking the time to share your experience with us. We are delighted to hear that you received such excellent care at Elder Park Health Centre and during your transfer to the Queen Elizabeth University Hospital. It is heartening to know that our staff provided the professionalism, care, and compassion that you, as a nurse yourself, know are so crucial.

Your words highlight the importance of patient centered care and how vital it is for all of us in healthcare to deliver the highest standards of service, especially when we ourselves are patients. It is wonderful to hear that your experience affirmed your own work as a health professional, and we deeply appreciate your kind recognition of the team who supported you.

Your feedback has been shared with the staff who I'm sure will be touched to hear your kind words.

Kind regards

Kevin

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