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They are all truly wonderful people

Posted By Bubbly12

"They are all truly wonderful people"

About: Royal Alexandra Hospital / Medical Day Unit

(as the patient),

I have attended the medical day unit ward 16 level 2 Royal Alexander hospital paisley for some time now, and I have to say what a great ward. 

It is the staff are wonderful nothing is any bother to them they go out of their way and more to make sure you have everything you need.

Joy, who is in charge, is wonderful, helpful and kind to all the patients. She is a credit to the unit which runs like clock work, she makes it easier for me to go for my treatment because I know I will be well looked after by her self and all the staff who are  also fantastic.

Ashley is also super, as is Sharon, they are kind and thoughtful and would do anything to help. Annie is also kind and helpful, she goes out her way to make sure the patients are all looked after with her endless cups of tea always smiling and cheering everybody up.

I hope I haven’t missed anyone out and once again thank you to Joy and all her staff who work really hard to take care of the patients who attend the day unit they are all truly wonderful people.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 8 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 20/09/2024 at 09:06
Published on Care Opinion at 09:06

picture of Kevin Torbet

Dear Bubbly12

Thank you so much for taking the time to share your positive experience with the Medical Day Unit at Ward 16 of the Royal Alexandra Hospital. Your kind words about Joy, Ashley, Sharon, Annie, and the rest of the team are truly appreciated. It is heartening to hear that you feel so well cared for and supported by the staff during your visits.

At NHS Greater Glasgow and Clyde, we strive to provide compassionate, high-quality care, and your feedback highlights the dedication and commitment of the team at the Royal Alexandra Hospital. We will make sure to pass on your compliments to Joy and the rest of the staff, who will no doubt be delighted to hear how much their efforts mean to you.

Thank you again for sharing your story, and we wish you all the best with your ongoing treatment.

Kind regards

Kevin

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