I want to thank every member of the team over FVRH that I have met across my current admission!
Firstly Emma and Yvette in A&E triage - outstanding care, compassion and I really felt listened to! Both ladies went above and beyond through my time in A&E even after I left triage!
Then to the wonderful ANP (I’m sorry I cannot remember your name), again, outstanding care! Your kindness will stay with me forever. You listened to me and helped me, taking on board my feelings and my opinions, making me feel involved in my care!
Finally, to the team in SAU, nursing staff, clinical support staff and medical staff - this is the first time in a very very long time that I have left really truly cared for and listened to - that is down to your excellent team work and dedication to your roles.
It was really nice to be greeted with a welcoming and happy manner from staff who have taken their time to get to know me well enough to remember me months later! Overall, just amazing! Thank you all very much
"Current admission"
About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital Accident & emergency FK5 4WR Forth Valley Royal Hospital / Surgical Assessment Unit Forth Valley Royal Hospital Surgical Assessment Unit FK5 4WR
Posted by amz99 (as ),
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