"Poor service"

About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT

Posted via nhs.uk 10 months ago

Waiting times were abysmal, the staff were abrupt and English was poor. Whilst waiting all I heard was non-English communication. Above all, whilst all patients queued, waiting lengthy periods, a non-English family walked in to be seen above all those waiting by a non-English doctor, of which appeared to be all staff. Very unpleasant experience.

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Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 27/09/2024 at 17:10

Published on Care Opinion on 28/09/2024 at 08:42

Good afternoon and thank you for taking the time to provide your feedback. If you wish to provide further details of your experience then please contact the Patient Experience and PALS team by emailing PALS@lthtr.nhs.uk
Kind Regards

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