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"DRI is not interested in patients"

About: Doncaster Royal Infirmary

I left a review after a stay in Urology in May 2024. I also filled out a review requested by the hospital It was that , whilst the consultant was first class the nursing care was not fit for purpose. Drugs were locked away although they had been fully listed on the form filled out during pre operation hospital visitI also responded to a request for a review when I left hospital. As with all other reviews they never receive a response from senior management. Obviously asking for reviews is part of a "window dressing process" but they are ignored. A retired hospital consultant wrote a press article in June saying " whichever party is elected into government they will throw billions at the NHS but it will be swallowed up in more senior managers appointments." Doncaster and Bassetlaw has a huge

Number of senior managers but not many effective ones.

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Responses

Response from Laura Smith, Communications & Engagement, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust 9 months ago
Laura Smith
Communications & Engagement,
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Submitted on 10/09/2024 at 16:03
Published on Care Opinion at 16:03


Thank you for sharing with us your recent experience at Doncaster Royal Infirmary. I am so sorry to read how unhappy you were with the care you received.

If you wish to speak about this matter further, you can contact our Patient Advice & Liaison Team on: Tel: (01302) 642764, Freephone: 0800 028 8059 or email: dbth.pals.dbh@nhs.net

Please be assured that all patient feedback is received, considered and actioned where appropriate.

Best wishes,

Laura

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