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For me after so long it's like visiting friends.

Posted By Long term visitor

"For me after so long it's like visiting friends."

About: Russells Hall Hospital / Pain Management

(as the patient),

I have been coming to the hospital for years and have always had a good experience.

The Pain Management team are excellent, friendly and listen to your problems.

Sometimes a learner does my pain relief pump refill and they are polite and friendly and do a good job. For me after so long it's like visiting friends. 

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Responses

Response from Patient Experience Assistant, Patient Experience, The Dudley Group NHS Foundation Trust last month
The Dudley Group NHS Foundation Trust

Submitted on 21/10/2025 at 16:30
Published on Care Opinion at 16:30

Dear patient,

Thank you for taking the time to tell us about your positive experience with our Pain Management team. We are happy to hear to hear that the team were friendly and listened to your problems. We have passed on your kind words to staff within the department who will be happy to receive them.

Kind regards,

Patient Experience Team

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