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"Great staff and care on ward 12"

About: Leighton Hospital

I was sent to a&e by my GP and after a 10 hour wait in triage I was sent to ward 12. I couldn't review both triage and the ward, but in regards to triage it would be nice if food (sandwiches) were offered to those of us who had been sat waiting for a while. Staff were lovely and very busy and over worked.

I was sent up to ward 12, the staff were great and really looked after me. The doctor from urology was lovely, very patient with me, as I was constantly asking if I could go home. The Dr explained what they were doing and what results they were waiting on and was friendly.

The nursing assistant/carer on the women's ward in ward 12 was lovely, nothing was a problem for her, she never stopped and was always there to help us. I saw her the most on the ward as she was always checking on us and was very friendly and caring and was over worked.

I believe that I received quality care and the staff at the hospital did everything they could for me. I can see how the NHS is underfunded as in my opinion staff are over worked. I hope that more funding is given to the NHS to employ more front line staff. I will add regardless of being under funded, the treatment and care received from Leighton is excellent and the staff are friendly, caring and committed to their vocations. I'm happy this is my local hospital.

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Responses

Response from Leighton Hospital 6 months ago
Leighton Hospital
Submitted on 07/10/2024 at 13:49
Published on nhs.uk at 13:49


Dear Emma,

Thank you for your lovely words. It's nice to hear that you were looked after by our staff and that your treatment and results were explained to you. I have l forwarded your feedback to Ward 12, where it will be shared with the Team.

Kind regards

Sheree Welch

Patient & Public Involvement Officer

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