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Support and guidance

Posted By Mary1234

"Support and guidance"

About: Fife Community Services / Breast Feeding Support Service

(as a service user),

As a new mum, I was struggling in the first week with breastfeeding pain and poor latch. The breastfeeding support team visited me at home to give me support and coach me in better latches for me and my newborn. I was also provided with follow up support and videos via text. Within a week, I was breastfeeding myself pain free and have continued since. If it wasn't for the support and guidance of the breastfeeding support team, I likely would have had to give up on breastfeeding altogether. 

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 9 months ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 14/09/2024 at 15:56
Published on Care Opinion at 15:56

picture of Siobhan Mcilroy

Dear Mary123

My name is Siobhan McIlroy and I am the Head of patient experience. I am sorry for the late response.

Thank you so much for sharing your experience with us. I understand how challenging those first weeks can be as a new mum, especially when dealing with breastfeeding pain and latch issues.

I am thrilled to hear that the breastfeeding support team was able to provide you with the guidance and care you needed, both in-person and through follow-up support. It’s wonderful to know that their help allowed you to continue breastfeeding pain-free.

Your feedback means a lot, and I will be sure to share your kind words with the team and I am sure they will b glad to have been part of your journey.

Best wishes, Siobhan

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Response from Olivia Robertson, Senior Manager, Childrens Services Fife, Fife Health & Social Care Partnership 9 months ago
Olivia Robertson
Senior Manager, Childrens Services Fife,
Fife Health & Social Care Partnership

Submitted on 16/09/2024 at 21:06
Published on Care Opinion at 21:06

picture of Olivia Robertson

Dear Mary123

thanks for posting your kind feedback about your experience of the breastfeeding team and the support they gave you.

They will be overjoyed to read your kind words. I am so pleased they were able to help you when you needed it most

take care and Best wishes

Olivia

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