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I was extremely well cared for

Posted By YvonneAdd178

"I was extremely well cared for"

About: New Stobhill Hospital / Day Surgery

(as a service user),

I was well looked after and reassured as I was extremely nervous going for my cholecystectomy. 

I stayed overnight and was extremely well cared for and helped with moving and dressing.

I wasn't hungry initially but eventually had plenty of tea and toast, which was lovely.

Thank you so much.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 7 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 16/09/2024 at 10:24
Published on Care Opinion at 10:24

picture of Nicole McInally

Dear YvonneAdd178

Thank you for sharing your experience with us. I delighted to hear that you felt well looked after and reassured during your cholecystectomy, especially given how nervous you were.

It is good to know that your overnight stay was comfortable and that you received excellent care. It means a lot to the staff when patients take the time to share their feedback.

Best wishes

Nicole

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