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listened to what I was saying

Posted By Patient51

"listened to what I was saying"

About: Community Mental Health Services

(as a service user),

I was referred to Adult Mental Health Services. Met with Melissa. She was lovely- listened to what I was saying and gave me space and time to gather my thoughts. She introduced worksheets which I struggled with at first, so she didn't force me to continue doing them. Now I can read and take them in but at the time my mind was all over the place.

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Responses

Response from Jade Connolly, Mental Health Senior Manager for Performance and Governance (Interim), Mental Health, South Eastern HSC Trust 8 months ago
Jade Connolly
Mental Health Senior Manager for Performance and Governance (Interim), Mental Health,
South Eastern HSC Trust

Submitted on 09/09/2024 at 16:32
Published on Care Opinion at 16:37

Hello Patient51,

Thank you for taking the time to share your of your experience with our mental health services. I am so happy to hear that your experience was so positive and personal.

I will share your feedback with mental health staff as it is always an encouragement to them to hear that their hard work has made such a positive difference.

Many thanks,

Jade

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