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Extremely thorough, kind and professional

Story from nhs.uk

"Extremely thorough, kind and professional"

About: Royal Bolton Hospital

I went to A&E today with breathing difficulties and pain in my back. The practice nurse was incredibly thorough kind and supportive, she called the consultant who was equally thorough detailed and patient. They both explained everything really well and did not rush. They ran all the tests needed and explained everything. Very grateful and impressed. The practice nurse was Marie Wood.

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Responses

Response from Royal Bolton Hospital 9 months ago
Royal Bolton Hospital

Submitted on 02/10/2024 at 09:34
Published on nhs.uk at 09:34

Dear Edward,

I am sorry to learn that you needed to visit our Emergency Department recently. I do hope that you are now well.

Thank you so much for your kind words and for sharing your experience with our Trust. I will pass these comments to the team and in particular, Marie and her management team.

Kind regards,

Sharon Stringer

Patient Experience Manager

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