"Exceptional care, professional skill, efficiency and kindness"

About: Ninewells Hospital / Accident & Emergency Ninewells Hospital Accident & Emergency DD1 9SY Trauma & Orthopaedics / Orthopaedic Trauma Surgery Trauma & Orthopaedics Orthopaedic Trauma Surgery DD1 9SY Trauma & Orthopaedics / Trauma Admissions Unit (Ward 18) Trauma & Orthopaedics Trauma Admissions Unit (Ward 18) DD1 9SY

Posted by birchTB59 (as a service user), 9 months ago

I presented to A&E recently and throughout my admission I experienced exceptional care, professional skill, efficiency and kindness - from A&E medical, nursing, x-ray and plaster teams through to orthopaedic and theatre personnel, porters, Ward 18 nursing and support staff and physiotherapist. Cleanliness was excellent and I enjoyed all my meals. A huge thank you to all staff (a reply from staff isn’t required as they all have enough to do already).

More about:

Do you have a similar story to tell?

Responses

Andrew Kinnon

ED,

NHS Tayside

Submitted on 12/09/2024 at 09:11

Published on Care Opinion at 09:11

Dear birchTB59
Thank-you for taking the time to poet about your recent care experience; aspects of which involved the Emergency Department. I will share your feedback with the wider ED team which I'm sure will give them a real boost. I hope you are recovering well.
kind regards
Dr Andrew Kinnon
Co-Clinical Lead in EM

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Andrew Kinnon

Caroline Stewart

Senior Charge Nurse, Orthopaedics,

NHS Tayside

Submitted on 13/09/2024 at 11:56

Published on Care Opinion at 12:00

Thank you very much for taking the time to share your experience and journey following your recent injury.
I am glad your experience within ward 18 was positive and I will share your feedback with the whole team.
I hope you are recovering well at home, thank you for your kindness.
Kind Regards
Caroline ( SCN)

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Caroline Stewart

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Exceptional care, professional skill, efficiency and kindnes...

"Exceptional care, professional skill, efficiency and kindness"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k