From the moment we entered, we were greeted by volunteers who guided us in the right direction. We were greeted warmly by the clinic reception staff and also by the nurse, all before the paediatricion entered the waiting room, shook my sons hand and made warm introductions. There was no sense of urgency, just kindness, patience and such positivity. Hats off to the best paediatricion we have ever met - the female doctor makes such a difference.
"Outstanding volunteers, clinic reception and…"
About: Worcestershire Royal Hospital Worcestershire Royal Hospital Worcester WR5 1DD
Posted via nhs.uk
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