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"The care my elderly father received"

About: Queen Elizabeth University Hospital Glasgow / Acute Receiving Unit (Units 1-5)

(as a service user),

My elderly father was admitted to Acute Receiving Unit (ARU) 4 at Queen Elizabeth University Hospital. 

He was extremely anxious and concerned and the staff helped alleviate his fears

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 8 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 16/09/2024 at 08:50
Published on Care Opinion at 08:50


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Dear JBab

I am sorry to hear that your father had to be admitted to the Acute Receiving Unit, and I hope he is feeling better. The staff will be pleased to hear that they helped alleviate his fears and will appreciate you taking the time to share your feedback.

Best wishes

Nicole

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