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"The most magnificent professionals"

About: Neurosciences (DCN) / Neurology

(as a service user),

I write this while awaiting discharge from Edinburgh Royal Infirmary Ward 231. I have been here 5 months. The early months I have little recollection of.

However as my health improved it became obvious to me that the people who were looking after me were plainly the most magnificent professionals, surgeons, nurses, physios, OT’s, Physios, care staff, cleaners, drivers. People who clearly took personal and professional pride in trying to accomplish the best outcome for me.  

I have no words to account for how well looked after and treated that I feel.

Thank you to everyone as there is not one of you undeserving of my gratitude. Best wishes for all of your futures both personally and professional.

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Responses

Response from Joseph Mutasa, Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh, NHS Lothian 8 months ago
Joseph Mutasa
Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 06/09/2024 at 16:48
Published on Care Opinion at 16:48


Dear Longtalljohn

Thank you for taking time to share your experience in relation to the care you received in ward 231.

I am pleased to learn of the compassion and kindness you received from ward 231.

I have shared your feedback with nurses, therapists and domestic staff on ward 231.

The team are grateful they were able to help.

Kind regards

Joseph

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Response from Alisa Winters, Team Leader Physiotherapist, Physiotherapy- Neurosciences, NHS Lothian 8 months ago
Alisa Winters
Team Leader Physiotherapist, Physiotherapy- Neurosciences,
NHS Lothian
Submitted on 11/09/2024 at 15:15
Published on Care Opinion at 15:22


Dear Longtalljohn,

I am the Team Lead physio in DCN and would like to pass on the thanks from the physio team for your kind words.

I am pleased to hear that you felt well looked after during your time with us.

Best wishes from all of the physio team.

Alisa

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