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The support that we received was truly remarkable

Posted By Mouse1965

"The support that we received was truly remarkable"

About: Neurosciences (DCN) / Neurology

(as a relative),

My husband was admitted to the Western General Hospital in early April with cognitive and mobility issues that had been developing over several weeks.

He was quickly transferred to the Department for Clinical Neuroscience (DCN) at the Royal Infirmary, where he remained for the next 5 months. Over that period the care and support that we received was truly remarkable.

From the amazing Consultant, through the neurologists, nursing and support staff, physiotherapists and occupational therapists and cleaners, they all showed incredible compassion, kindness and genuine empathy especially when we got the dreadful diagnosis we all feared. 

After 5 long and very difficult months my husband is finally heading home, thanks to the phenomenal care and support from absolutely everyone in Ward 231. You are all stars! 

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Responses

Response from Joseph Mutasa, Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh, NHS Lothian 8 months ago
Joseph Mutasa
Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 06/09/2024 at 16:41
Published on Care Opinion at 16:41

Dear Mouse1965

Thank you for taking time to share your experience in relation to the care your husband received in ward 231.

I am pleased to learn of the compassion and kindness your husband received from ward 231.

I have shared your feedback with the nursing staff, therapists and domestic staff on ward 231. The team are grateful they were able to help.

Kind regards

Joseph

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Response from Alisa Winters, Team Leader Physiotherapist, Physiotherapy- Neurosciences, NHS Lothian 8 months ago
Alisa Winters
Team Leader Physiotherapist, Physiotherapy- Neurosciences,
NHS Lothian

Submitted on 11/09/2024 at 15:21
Published on Care Opinion at 15:21

Dear Mouse1965,

I am the Team Lead for physio in DCN and would like to thank you for your feedback.

I am pleased to hear of the empathy and support you and your husband experienced during this difficult time.

The physio team were pleased to receive your feedback and we all wish you and your husband our best wishes as he returns home.

Kind regards

Alisa

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