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"Birth and after care"

About: Fife Community Services / Breast Feeding Support Service General practices in Fife Maternity care / Community Midwives Maternity care / Maternity Ward

(as the patient),

My labour was fairly complicated, with some pre existing medical conditions which I felt well supported with. I ended up having a caesarian, which all went smoothly. My issues came after and I ended up having low levels of oxygen due to inflammation from the surgery putting pressure on my lungs. This was all handled effectively and I felt in safe hands, but I was experiencing excessive shaking (once the painkillers wore off) and I was told this due to the above. 

Once my oxygen levels became in safe levels, after 6 days in hospital I was discharged but I was still experiencing excessive shaking and generally not feeling great, but because I wasn't showing a temperature I was still let go. The doctor told me I had high white blood cells, but this was not investigated at all. I do not have a spleen so anything related to infections can be serious. 

Over the next week I mentioned this to the several midwives who visited, but again this wasn't investigated and I was told it was just a side effect from when the painkillers were wearing off. I was also having trouble breastfeeding and was in a lot of pain.  

A week later I finally showed a temperature (I now know that all the painkillers were masking the temperature) and ended up back in maternity triage, and had to have IV antibiotics with an overnight stay. 

I'm unsure and frustrated that even though I don't have a spleen, it was not picked up that I had an infection (mastitis - which I ultimately ended up getting 6 times) and was sent away or ignored time and time again. 

I would like to praise the labour, surgery and Fife Breastfeeding Support team, I felt well supported. But the after care was really shocking. The GP kept giving me the same antibiotics, only after 5 times was I given a different antibiotic to try which eventually worked. I'm still unsure as to why my white blood cell count wasn't investigated whilst still in hospital, knowing I didn't have a spleen, and I was still discharged. 

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Responses

Response from Olivia Robertson, Senior Manager, Childrens Services Fife, Fife Health & Social Care Partnership 9 months ago
Olivia Robertson
Senior Manager, Childrens Services Fife,
Fife Health & Social Care Partnership
Submitted on 17/09/2024 at 09:25
Published on Care Opinion at 09:25


picture of Olivia Robertson

Dear AliG23

Thank you for sharing your story. It’s clear that while aspects of your care, including your labour, surgery, and the support from the Fife Breastfeeding Support team, were positive, the aftercare you received must have been deeply frustrating.

Your praise for the parts of your care that went well is valuable. I shall share your experience with maternity services as I am sure they will want to reach out to understand more about this. Meantime, thank you for posting your positive experiences of the breast feeding support team, who shall be over the moon to receive such kind feedback..

Best wishes

Olivia

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Response from Pamela Galloway, Head of Midwifery and Nursing, Women and Children's services, NHS Fife 9 months ago
Pamela Galloway
Head of Midwifery and Nursing, Women and Children's services,
NHS Fife
Submitted on 17/09/2024 at 10:49
Published on Care Opinion at 10:49


picture of Pamela Galloway

Dear AliG23,

Thank you for taking the time to share your experience. I am really sorry to hear that you were not listened to, by both medical and midwifery staff. Please contact me at pamela.galloway@nhs.scot to allow us to investigate this further.

I hope you and your baby are now both doing well.

Best Wishes

Pamela

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Response from Pamela Higgins, Inpatient Clinical Midwifery Manager, Maternity Inpatient Services, NHS Fife 9 months ago
Pamela Higgins
Inpatient Clinical Midwifery Manager, Maternity Inpatient Services,
NHS Fife

I am the Clinical Midwifery Manager for Inpatient Midwifery Services

Submitted on 17/09/2024 at 10:54
Published on Care Opinion at 10:54


HI AliG23,

Thank you for taking the time to share your experience. I hope you are feeling better after such a trying postnatal period.

I appreciate you highlighting the positive aspects of your care as well as those that did not meet with expectations.

I would be happy to discuss any of this further with you and identify any learning points that need to be shared.

Please feel free to contact me on pamela.higgins@nhs.scot.

Kindest regards

pamela higgins

Clinical Inpatient Midwifery Mnager

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