"They gave me informed but non-judgemental advice"

About: Fife Community Services / Breast Feeding Support Service Fife Community Services Breast Feeding Support Service

Posted by Fife mum of two (as a service user), 10 months ago

I am mum to two babies - one (2.5) was a preemie, the other (8w) was born at term. Both born via c-section, so my milk took a while to come in, during which time both lost more weight than planned.
The team at Breastfeeding Support Fife reached out immediately with my first - they attended my house several times over the first few days to help me help him to latch, and stayed with me to make sure he was feeding properly. They sat with me through my hormonal meltdowns where I thought I was an inadequate mum, and they gave me informed but non-judgmental advice, support and equipment when I needed it most.
When I had my second baby, my first call upon being discharged from hospital was to Breastfeeding Support, as I knew they were best placed to help me ensure that I was doing everything possible to get breastfeeding off to a good start.
They've been amazing with checking in on me and baby, even though everything is going well and I'm probably not a priority, they make me feel valued and like they have as much time for me as I need.

More about:

breastfeeding

Do you have a similar story to tell?

Responses

Siobhan Mcilroy

Head Patient Experience, Corporate Services,

NHS Fife

Submitted on 14/09/2024 at 16:24

Published on Care Opinion at 16:24

Dear Fife mum of two
My name is Siobhan McIlroy and I am the head of patient experience. I am sorry for the late response to your story.
Thank you so much for sharing your experience with us. It’s clear how much the Breastfeeding Support Fife team has meant to you throughout your journey with both of your babies. It’s wonderful to hear that their prompt, compassionate support helped you navigate the challenges of breastfeeding after both of your c-sections, and that they provided not only practical guidance but also emotional reassurance when you needed it most.

It’s heartening to know that they were there for you again with your second baby, and that their continued check-ins have made you feel valued, even when things were going well.
Your story highlights just how important this team is, not only for the practical support they provide but also for the care and empathy they show to every mum.
Thank you for sharing such a powerful testament to their dedication, and we wish you and your little ones all the best!

Best wishes, Siobhan

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Siobhan Mcilroy

Olivia Robertson

Senior Manager, Childrens Services Fife,

Fife Health & Social Care Partnership

Submitted on 16/09/2024 at 21:03

Published on Care Opinion at 21:03

Dear Mum of two
thanks for posting your kind feedback about your experience of the breastfeeding team. It is wonderful to hear they were person centred in their approach
They will be overjoyed to read your kind words and I am so pleased they were able to help you when you needed it most
take care and Best wishes
Olivia

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Olivia Robertson

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

They gave me informed but non-judgemental advice

"They gave me informed but non-judgemental advice"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k