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My request was accepted with no judgement

Posted By liberatorxe64

"My request was accepted with no judgement"

About: Fife Community Services / Breast Feeding Support Service

(as a parent/guardian),

I wanted to sample a breast pump before I purchased. This was non urgent or essential so wasn't expecting to be allowed this. My request was accepted with no judgement. I was very grateful for this kindness. 

If I had any other problems with feeding or heard other mums struggling I wouldn't hesitate to recommend calling the breastfeeding support fife team. 

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 9 months ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 16/09/2024 at 17:07
Published on Care Opinion at 17:07

picture of Siobhan Mcilroy

Dear liberatorxe64

My name is Siobhan McIlroy and I am the Head of Patient Experience. NHS Fife welcomes all feedback, so thank you for taking the time to post on Care Opinion. I am sorry for the delay in you receiving a response.

Thank you so much for your thoughtful feedback! I am delighted to hear that you had a positive experience sampling a breast pump and that our breastfeeding team was able to assist you without any judgment.

Supporting parents in their feeding journeys is important to NHS Fife, and your kind words encourage us to continue providing compassionate care. We truly appreciate your willingness to recommend the breastfeeding support team to others.

If you have any further questions or need assistance in the future, please don't hesitate to reach out to them.

Thank you again for sharing your story, best wishes and take care, Siobhan

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Response from Olivia Robertson, Senior Manager, Childrens Services Fife, Fife Health & Social Care Partnership 9 months ago
Olivia Robertson
Senior Manager, Childrens Services Fife,
Fife Health & Social Care Partnership

Submitted on 16/09/2024 at 21:09
Published on Care Opinion at 21:09

picture of Olivia Robertson

Dear liberatorxe64

thanks for posting your kind feedback about your experience of the breastfeeding team and their person centred approach

They will be overjoyed to read your kind words. I am so pleased they were able to help you when you needed it most

take care and Best wishes

Olivia

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