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"Care received for my father from the community teams"

About: Community Services - North Devon / Community Rehabilitation

(as a relative),

Second to none care, help and support is consistent. Staff go the extra mile.

My father has MND, and has support from an amazing, very patient physiotherapist Sarah.

She is professional, extremely knowledgeable and shows so much care and understanding. Dad looks forward to her visits.

Sam, the Occupational Therapist helped give dad a new lease of life. She measured him for a specialist recliner chair which supports his weakening muscles. She spent time talking with dad about their joint interest in gardening.

The Community Matron Julie and her team, Emma and Alice have worked wonders with Dad. Their exemplary care and support is very much appreciated.

I cannot thank these wonderful ladies enough for their ongoing help, support and kindness, dad is so lucky to be receiving such outstanding care.

These ladies provide support/help to mum and myself too if needed, it really means such a lot.

They all have a good sense of humour and provide dad with confidence to talk ( he’s not a chatty man)

Thank you Torrington team, you’re a team of excellence!!

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Responses

Response from Occupational Therapist - Advanced Practitioner (Northern Services), Community Rehabilitation Team - Torrington (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 11 months ago
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 06/09/2024 at 11:56
Published on Care Opinion at 12:01


Thank you for taking the time to write such a heartfelt thanks to the team that have been supporting your father. It is nice to hear that as a family you also feel included and a part of the care and decision making which is so important. It is always reassuring to hear when we are able to work with patients and families and make such a difference. I will ensure that all of the staff mentioned in your feedback are aware of your kind words and let them know how much their input has been appreciated and valued. I hope the support continues and wish you well moving forward. Kind regards.

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