"It takes away from the friendly atmosphere"

I recently spent the full day in the urgent care centre and found all the staff to be so kind and caring.

Upon entering the centre it was such a friendly and welcoming atmosphere. Which is greatly helped by the paintings on the wall and I loved the pictures of the staff's pets on the wall too. I enjoyed sitting looking at everything as it was really helping take my mind off why I was there. I’m disappointed to return today to see everything taken down. I asked some of the staff why and they said they have been asked to remove them. 

I really do think this is such a shame as I think it takes away from the friendly atmosphere they have created. I understand it is a clinical unit but I think if something so simple can make patients feel better then why not. 

Obviously this does not take away from the excellent care that the staff in this unit give.