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"Outstanding Mental Health Awareness"

About: Chorley & South Ribble Hospital

My brother went in for spinal surgery on 28/08 and received such care and attentiveness from the team. Due to complex mental health and autism, we requested a room on his own, which was no trouble at all. Everyone, including the nurses, physical therapists, OT, surgeons, anaesthetists and everyone in between, was so brilliant with him. He was treated with such respect and given a voice throughout whilst acknowledging the extra care he needed from his mum and brother. Taking his fidget to the surgery room along with his mum was no problem at all, and such patience was shown following the operation when he was in pain. I've worked in mental health services for the past 6 years in Manchester, as well as visiting multiple hospitals with my brother, and it's rare to find person-centred care like this that isn't just going through the motions. Thank you for being so brilliant!

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Response from Lancashire Teaching Hospitals NHS Foundation Trust 13 months ago
Lancashire Teaching Hospitals NHS Foundation Trust
Submitted on 27/09/2024 at 13:59
Published on Care Opinion at 14:01


Good afternoon and thank you for taking the time to provide your kind comments and share your brother's experience. Please be assured that your comments will be passed on to the team now.

Kind Regards

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