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"I have received nothing but first class care"

About: Royal Devon & Exeter Hospital (Wonford) / Plastic surgery

(as the patient),

I recently had surgery to correct dupuytren's contracture.

From my first consultation with my GP through the referral process, initial consultation with Mr PATEL the surgeon, admission for day case surgery, local anaesthesia, administered by Dr Helliwell, surgery, discharge, post op care from DAWN hand clinic nurse and MAIR and BOLA, I have received nothing but first class care.

I cannot speak highly enough of each and every member of the team involved in my care. Thoroughly professional, efficient, warm, reassuring and friendly.

First class care and attention, thank you all so very very much for making such an experience (almost!!!!) enjoyable.

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Responses

Response from Lynn Tapley, Clinical Nurse Specialist – Wound Assessment (Plastics) (Eastern Services), General Outpatients (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 9 months ago
Lynn Tapley
Clinical Nurse Specialist – Wound Assessment (Plastics) (Eastern Services), General Outpatients (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 10/09/2024 at 18:13
Published on Care Opinion at 21:40


Dear Stepheng557,

Thank you for taking the time to contact us and for your positive comments. We are pleased to hear that you have had such a favourable experience. Your comments will be seen by all those involved. Feedback from our patients helps us continually assess the care we are providing.

Yours sincerely,

Lynn Tapley (Clinical Nurse Specialist - Wound Assessment Clinic)

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