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"Best people to look after you through the worst time of your life. ❤️"

About: The Ulster Hospital / Early Pregnancy Clinic

(as a service user),

I attended the EPU clinic after my body sadly didn’t pass my early pregnancy dissolution. I initially attended Lagan Valley hospital but due to some complications I brought myself to EPU here in Dundonald. 

From the moment Lesley rung me back of a voicemail left by myself, I have been provided with an outstanding amount of care & compassion. 

I may not have come into the EPU clinic under normal circumstances but the team has never ever made me feel any less looked after. I will never ever forget the remarkable team that make up EPU Dundonald. I am going to be forever grateful for each one of you! 

I just want to say a special thank you to Lesley, Carolin & most importantly Dr McLaughlin. You have given me a remarkable amount of care & solved what can only be described as a whirl wind of a rollercoaster. There is no amount of words that could ever really tell you all how appreciative I, my partner and I’m sure my kids are that this chapter (although it’s been an absolute heart breaking one) is finally coming to an end. 

If this makes it onto the board here in EPU and you’re reading this - just know that each one of the members of staff within the Early Pregnancy Unit will endeavour to assist you in any way possible. 

As Lesley told me when I first came in, let us do the worrying for you & we will get to the bottom of this. That’s exactly what the entire team has done for me. There will be a light at the end of the tunnel and the members of staff here will help you through the tunnel. 

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Responses

Response from Pauline Barker, Lead Nurse for Gynaecology Services, Woman & Acute Child Health - Gynaecology, South Eastern Health & Social Care Trust 9 months ago
Pauline Barker
Lead Nurse for Gynaecology Services, Woman & Acute Child Health - Gynaecology,
South Eastern Health & Social Care Trust
Submitted on 06/09/2024 at 11:15
Published on Care Opinion at 11:15


Dear KVDW,

I am so sorry to learn of your pregnancy loss. This is a very distressing and difficult experience, please accept my condolences.

Thank you for taking the time to provide such positive feedback about the care you received from the Early Pregnancy staff, in particular Lesley, Carolyn and Laura McLaughlin.

I am heartened to hear that their kind and compassionate care made your such a difference for you at this sad time.

I shall ensure that all staff and especially those mentioned are made aware of your kind words.

I concur with you that the team are indeed wonderful and always aim to deliver the best care to those that attend their service.

I wish you well and hope you take time to heal.

kind regards,

Pauline

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Pauline Barker, Lead Nurse for Gynaecology Services, Woman & Acute Child Health - Gynaecology, South Eastern Health & Social Care Trust 9 months ago
Pauline Barker
Lead Nurse for Gynaecology Services, Woman & Acute Child Health - Gynaecology,
South Eastern Health & Social Care Trust
Submitted on 06/09/2024 at 11:15
Published on Care Opinion at 11:15


Dear KVDW,

I am so sorry to learn of your pregnancy loss. This is a very distressing and difficult experience, please accept my condolences.

Thank you for taking the time to provide such positive feedback about the care you received from the Early Pregnancy staff, in particular Lesley, Carolyn and Laura McLaughlin.

I am heartened to hear that their kind and compassionate care made your such a difference for you at this sad time.

I shall ensure that all staff and especially those mentioned are made aware of your kind words.

I concur with you that the team are indeed wonderful and always aim to deliver the best care to those that attend their service.

I wish you well and hope you take time to heal.

kind regards,

Pauline

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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