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"Two members of night staff"

About: Royal Infirmary of Edinburgh at Little France / General Surgery

(as the patient),

I would like to you to pass on the two the most  credit members of your team these two ladies go above and beyond there service for us ladies on ward 106 . Eva and Tracey I was so happy they were on shift tonight after having my operation . Tracey lifted my mood as I am in a lot of pain and she made me smile . Tracey you keep being you . You  have amazing way with the patients and you are a brilliant carer. Eva you are amazing nurse and a credit to this ward . you explain everything you are doing and what you are giving me . Nothing is a bother what I ask for and you will help in anyway you can . You both have made my stay enjoyable under the circumstances of being in hospital . 

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Responses

Response from Shaun Robertson, Clinical Nurse Manager, General and Vascular Surgery - Royal Infirmary of Edinburgh, NHS Lothian 11 months ago
Shaun Robertson
Clinical Nurse Manager, General and Vascular Surgery - Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 30/08/2024 at 15:55
Published on Care Opinion at 15:55


picture of Shaun Robertson

Thank you for taking the time to share you feedback. I am so pleased to learn of the positive experience you have had whilst being looked after by Eva and Claire! I will make sure to pass this on to them - I'm sure they will be equally delighted!

I hope you are doing well after your operation and wish you a speedy recovery

With best wishes,

Shaun

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Response from Aris Tyrothoulakis, Director, NHS Lothian 10 months ago
Aris Tyrothoulakis
Director,
NHS Lothian
Submitted on 02/09/2024 at 15:12
Published on Care Opinion at 15:12


Thank you so much for providing this lovely feedback.

I was vey glad to read that you had such a positive experience while in Ward 106 during what must have been very stressful circumstances.

I will make sure that this is passed on to Eva, Tracey and the rest of team as I know they will appreciate your kind words.

Kind regards,

Aris

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