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The team consistently followed up

Posted By corvusdx76

"The team consistently followed up"

About: Fife Community Services / Breast Feeding Support Service

(as a service user),

We had our daughter a year ago and after a difficult labour, I wasn’t very mobile and having trouble breastfeeding. I’d lost confidence and it was incredibly painful. I’d tried watching the videos but they weren’t tailored to the situation I was in.  

I called Breastfeeding Support Fife and they couldn’t have been more helpful. Bonnie came out that day and made the world of difference to me. She showed me what to do, gave me encouragement, and the team consistently followed up to check how I was doing.

I think they are vital support to help mums with their breastfeeding to help babies get breast milk wherever possible.

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 9 months ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 11/09/2024 at 12:18
Published on Care Opinion at 12:18

picture of Siobhan Mcilroy

Dear corvusdx76

My name is Siobhan McIlroy and I am the Head of Patient Experience. NHS Fife welcomes all feedback, so thank you for taking the time to post on Care Opinion. I am sorry for the delay in you receiving a response.

I am sorry to hear that you had a difficult labour and were experiencing trouble with breastfeeding. I am delighted the Breastfeeding team were able to provide you support and encouragement to breastfeed. It must have been a very difficult and worrying time for you. They are absolutely a vital team for mums and babies!

Thank you again for sharing your story, best wishes and take care, Siobhan

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Response from Lisa Smith, Lead Nurse, Children's Community Services, Health & Social Care Partnership 9 months ago
Lisa Smith
Lead Nurse, Children's Community Services,
Health & Social Care Partnership

Submitted on 12/09/2024 at 14:03
Published on Care Opinion at 14:16

picture of Lisa Smith

Dear corvusdx76,

Thank you for letting us know about your experience with our Breastfeeding Support Service, I am glad the team were able to support you at such an important time.

I hope you and your daughter are both doing well.

Best wishes,

Lisa

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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