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"I am happy with everything they did and are doing"

About: Older People Community Services / Hospital at Home

(as the patient),

I would like to give praise to the care at home team who are well in my opinion pretty good, and I am happy with everything they did and are doing. They come twice a week to specifically help me to have a shower, put cream on my body, feet and legs and help with dressing. On the other days they help with dressing and daily duties. Marvelous.

My daughter also wants to thank them and to remind me that this is now a permanent arrangement thanks to the Trust and to tell you that I am 101 years of age.

We both are appreciative of the help I receive.

We would both like to thank Care Opinion also for the opportunity to give praise where due in a simple and efficient manner.

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Responses

Response from Clare Forsythe, Patient and Client Experience Manager, Belfast Trust Wide, Belfast Health and Social Care Trust 8 months ago
Clare Forsythe
Patient and Client Experience Manager, Belfast Trust Wide,
Belfast Health and Social Care Trust
Submitted on 04/09/2024 at 16:56
Published on Care Opinion on 05/09/2024 at 07:52


picture of Clare Forsythe

Good afternoon jackpotxn57

My name is Clare Forsythe and I am a Patient and Client Experience Facilitator here in the Belfast Trust.

I am delighted to hear that you are happy with the care you are receiving from the care at home team.

I am sure it is reassuring for both yourself and your daughter that this is now a permanent arrangement.

Congratulations on reaching the amazing age of 101 and I wish you Happy Returns.

Thank you for your kind words regarding Care Opinion enabling you to have the opportunity to give praise where due in a simple and efficient manner. I will pass your thanks onto the team.

Take care and I wish you well

Kind Regards

Clare Forsythe

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