I went to my GP just 2 weeks ago about a breast lump. I was referred to the Breast clinic at Ninewells. I was happy at how quickly I got this appointment. The receptionist at the clinic was really friendly, smiley and welcoming. The waiting room was clean and tidy and it was nice to have a tv as a distraction. I was seen quickly, and every member of staff told me their name which I thought was great. I was always reassured and told what was about to happen and what would happen after. I was given reassurance and listened to. I was treated with dignity and given privacy and time to get changed. Everyone was so nice, friendly, chatty, even though I could tell they were so busy. The HCA was kind and asked if I was okay, the radiographer was really professional and nice, the surgeon was reassuring and listened to my concerns. I was given my results there and then and I honestly can’t fault this service at all. The worst thing about having a medical issue is waiting for appointments and results and from visiting my GP to getting the results was only 2 weeks which I think is amazing. Thank you to everyone at the clinic. Please pass on my thanks.
"Thank you to everyone at the clinic"
About: Surgical Outpatients / Breast Clinic Surgical Outpatients Breast Clinic DD1 9SY
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