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"Great experience"

About: Inverclyde Royal Hospital / Audiology Inverclyde Royal Hospital / Outpatients

(as a service user),

I was welcomed at outpatients and promptly invited around to audiology for a hearing test and then back round to outpatients to be seen by Mrs McAndie and her team.

The whole team were very thorough and I felt listened to. The audiology team were also fantastic and took the time to explain my hearing test results which was really informative. 

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Responses

Response from Catherine Kelly, Senior Charge Nurse, Outpatients - Inverclyde Royal Hospital, NHS Greater Glasgow and Clyde 10 months ago
Catherine Kelly
Senior Charge Nurse, Outpatients - Inverclyde Royal Hospital,
NHS Greater Glasgow and Clyde
Submitted on 30/08/2024 at 13:12
Published on Care Opinion at 13:24


Thank you for sharing your experience with us and the positive experience you had with all the staff within ENT team here in IRH. It is always our aim to deliver a high quality service to our patients and I am pleased to hear we achieved this for you. Thank you for taking the time to share your lovely feedback with us and I will ensure it is shared widely with them of the Outpatients and Audiology team.

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