Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

They are such amazing people

Posted By Magee

"They are such amazing people"

About: Critical Care / Intensive Care Unit (ICU)

(as a service user),

I was admitted to intensive care due to acute kidney failure. 

I also miscarried my baby boy at 16 weeks and delivered him in ICU. 

I have never experienced such kindness & compassion. In an unimaginable situation the nurses  cried with me, made me smile and most of all provided me with hope. 

The nursing team spoke & advocated for me when I was unable to do so for myself and for this I will be eternally grateful. 

At my most vulnerable when I was unable to do basic things for myself they still made sure I had dignity. 

They are such amazing people and provide such a high standard of care. 

I was cared for by the intensive care doctors, Dr Jamieson & all the renal doctors. I could not fault the care provided by any of these doctors and I am so grateful. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Carol Reid, Assistant director of nursing for surgical paeds and woman's health directorate, Acute Services, WHSCT 8 months ago
Carol Reid
Assistant director of nursing for surgical paeds and woman's health directorate, Acute Services,
WHSCT

Submitted on 29/08/2024 at 18:43
Published on Care Opinion on 30/08/2024 at 09:17

picture of Carol Reid

Dear Magee

I am sorry to read that you were so unwell and my I express my deepest sympathy on your loss.

I am delighted to hear that our staff advocated for you when you weren't in a position to do so - I will ensure that Critical care staff are aware as they really appreciate feedback

Kind regards Carol

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Catherine ODonnell, Acting Ward Manager Intensive Care Altnagelvin Hospital, Acute, WHSCT 8 months ago
Catherine ODonnell
Acting Ward Manager Intensive Care Altnagelvin Hospital, Acute,
WHSCT

Submitted on 29/08/2024 at 20:03
Published on Care Opinion on 30/08/2024 at 09:17

Dear Magee

Thank you for taking the time to post these most heart warming comments while going through such an emotional and difficult time.

Your positive feedback around the compassionate care you received in Critical Care will really mean so much to our entire team. We strive everyday to provide the best possible care for our patients, and its always rewarding to hear such positive feedback.

I will share your feedback will all staff as they serve as a wonderful reminder of why we so what we do.

Kind regards

Cathy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k