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"Outstanding professionalism"

About: Dermatology / Dermatology Outpatients

(as the patient),

I have just completed my 5th surgery and hopefully my last for the removal of Basal Cell Carcimonas.......Dermatology clinic, Ninewells Hospital Dundee.  The whole level of professionalism demonstrated to me over a period of a few years has been absolutely outstanding. Given that I had many visits to the clinic I am so appreciative of the superb care given to me by EVERYONE I came into contact with.....what a team. The level of commitment displayed by the staff at all levels was superb....always smiling, being helpful and reassuring. 

A particular mention to Bobby and Michelle who were by my side throughout my latest surgery.....their care, kindness and reassurance was so welcomed. A huge thank you to the doctors for their amazing skills and work.




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Responses

Response from Kate McKeen, NHS Tayside 9 months ago
Kate McKeen
NHS Tayside
Submitted on 27/08/2024 at 09:29
Published on Care Opinion at 10:32


Good Morning Carajb64,

My name is Kate and I am one of the Charge Nurses for the Dermatology Department.

Thank you for your lovely feedback following your recent surgery, I am so glad to hear that you had a good experience at such a stressful time. I will pass on your thanks to Bobby and Michelle as well as the rest of the team.

I hope your surgery has continued to heal well.

Best wishes,

Kate

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Carajb64 (the patient)

Kate many thanks for your prompt response to my feedback. I cannot thank you and your dedicated team enough for the wonderful care I have received over the past year or so

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