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"An excellent service all round"

About: General practices in Fife

(as the patient),

I have had blood tests done on a regular basis over the last 8 - 9 months at Nethertown practice. My experience has been first class from start to finish. All staff have been very clear on the level of information that they are able to discuss, very knowledgeable on the reasons for the tests, arranging follow up appointments and what will happen if any anomalies are found. All questions I have asked have been answered in very clear terms. If it is felt that clinical input is required it has been very easy to arrange. An excellent service all round. Many thanks to all involved 

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Responses

Response from Gillian McGovern, Team Leader, Community Treatment and Care, NHS Fife 14 months ago
Gillian McGovern
Team Leader, Community Treatment and Care,
NHS Fife
Submitted on 29/08/2024 at 21:13
Published on Care Opinion on 30/08/2024 at 09:15


picture of Gillian McGovern

Good Evening venusgk83, my name is Gill McGovern, I am the Team Leader for CTAC in West Fife. I would like to thank you for providing such lovely feedback following your countless visits to Nethertown Surgery for your blood tests.

I am delighted you found our service of first class quality and all your questions were answered in a clear and concise way, we appreciate how stressful an experience this can be for some patients.

I would like to wish you well and I will share your lovely comments with the Team.

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