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"I was very well cared for"

About: Glasgow Dental Hospital and School / Emergency Dental Treatment Centre Level 1

(as a service user),

I needed emergency dental care. I was given an appointment for the dental hospital at Sauchiehall Street in Glasgow. Paul and his assistant Claire were just brilliant. They made me feel at ease, talked me through the treatment options and carried out the treatment. I was very well cared for. If more people conducted themselves like these two the NHS would not have any complaints. Thank you! 

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Responses

Response from Operational Manager, Oral Health Directorate, NHS Greater Glasgow and Clyde 8 months ago
Submitted on 29/08/2024 at 17:07
Published on Care Opinion at 17:07


Dear William 566

Many thanks on behalf of the out of hours emergency dental team for taking the time to give such positive feedback following your attendance at the emergency dental clinic, Glasgow Dental Hospital.

It was great to hear that Paul the dentist and Claire the dental nurse were able to reassure you, explain the different treatment options and made you feel at ease.

Paul and Claire will be delighted to hear of your positive experience and your kind comments.

With Best Wishes

Julie

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